Privacy policy
Last updated: July 2026
Data controller
Herason ("Herason", "we") is the controller of the personal data collected through this website, herason.ai. You can contact us at contacto@herason.ai.
Data we collect
We collect the data you provide through the contact form (name, email, phone, sector and message) and through the chat assistant (the content of your queries). We also collect basic technical browsing data needed for the site to work.
Purpose and legal basis
We use your data to answer your queries, manage demo requests and maintain the business relationship. The legal basis is your consent and, where applicable, pre-contractual measures taken at your request.
Retention
We keep your data for as long as needed to handle your request and thereafter for the applicable statutory periods.
Recipients
We do not share your data with third parties except where legally required. To provide the service we use technology providers (hosting, email and language processing) acting as processors with GDPR safeguards.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to contacto@herason.ai. You also have the right to lodge a complaint with the competent supervisory authority.